Shipping policy

UK 

Options for delivery within the UK:

  • Standard shipping 3 - 5 working days* - £6.00
  • Fabric shipping 7-10 working days* - £15.00

*Please note: During sale and promotional periods these shipping times may be extended due to high order volume but we will do everything we can to adhere to them.

How long will it take - UK Orders

We work hard to dispatch orders the next working day but during busy periods it can take longer. 

Parcels should arrive within 3-5 days. Tracking information will generally be provided once your order has shipped. 

Wallpaper is made to order and will arrive in 4-6 weeks.

International 

We're delighted to now offer flat rate shipping (fabric excluded) in the below countries:

  • Europe - £45 (£6 for samples)
  • US - £75 (£15 for samples)
  • Canada - £75 (£15 for samples)
  • Australia - £75 (£15 for samples)
  • New Zealand - £75 (£15 for samples)

With all other countries, shipping is calculated depending on weight of the order. For an estimated quote, please email details of your order and your address to hello@bluebellgray.com 

All cushions shipped outside of the UK will be shipped without an inner and will be cover only. 

We reserve the right to invoice for additional shipping for selected addresses.

Any unsuccessful deliveries where the item is then returned to us may be subject to additional charges.

International Deliveries Additional Charges

There may be additional taxes and duties that are not included in the shipping rates at checkout when shipping to countries outwith the UK. This includes orders being delivered to countries within the EU.  Bluebellgray does not take responsibility for any customs fees or charges for non-UK orders.

These customs charges are the sole responsibility of the customer and will be charged to you by the courier.  These charges must be paid in order to receive or release your goods from the courier. If charges are not paid and the goods are returned to us, any costs incurred will be deducted from your refund. These amounts will vary depending on the courier. Bluebellgray has no ability to change any charges received by the customer.

Please note all US orders are now subject to tariffs on entering the country.  Small orders less than $800 used to be exempt under the De Minimus rule but as of August 2025 tariffs and fees are applied to every order. These range significantly from 10% upwards.

VAT

VAT is charged at 0% for all international and EU orders at checkout and will be charged to you at the local rate when the goods arrive in your country.

Duties & Fees

In addition to VAT, you may be charged import duty and a handling fee. Please note the percentage of these charges can vary and bluebellgray has no control over this.
 
We are not able to advise exact amounts due to the varying nature of each delivery. To find out more please visit your local government website.